Technology “Support” Processing
The following contact information can be utilized by AS or Advisors directly.
Topics: Problems involving established email, calendar, vo contacts
Topics: Problems involving W360 functionality, W360 password resets, or if unsure where to route an inquiry
3. firstname.lastname@example.org or 866-520-6414 or ‘247’ chat (to locate, click ‘up’ carrot, located in bottom right corner of the screen)
Topics: Device issues (PC) for Paid Xyven package users
4. Non-Xyven package users
FYI: Non-Xyven users can still tap into Xyven by emailing email@example.com and starting a single event support engagement at $90 per hr.
New Subscription requests should be submitted through a General Inquiry, Case Reason “Approved Vendor Request/Info”.